Many businesses face the question of whether an AI assistant or live chat is more effective for handling customer concerns . Automated assistants offer benefits like constant availability and immediate responses, lowering wait durations and operational overheads. However, these systems often stru

ChatGPT, the revolutionary AI chatbot, has captured the imagination of the world with its impressive ability to generate human-like text. However, beneath its appealing surface lurks a shadowy underbelly, one that poses serious ethical dilemmas. While ChatGPT can assist in various tasks, from wri

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